Creating a culture of compassion
Compassion at work is rooted in seeing employees for who they are and not just what they do. Compassionate leaders see beyond their employees’ output. They pay attention to how employees are feeling as well as how they are producing, understanding the connection between the two.
When employees are struggling, compassionate leaders take steps to provide relief. They leverage empathy, understanding, and a commitment to employee well-being to address the stress employees are feeling.
Encouraging emotional intelligence (EQ) in the workplace is one of the keys to increasing compassion. High EQ leaders are more attuned to the ways in which emotions affect their employees’ motivations and performance. They are also better equipped to empathize with employees and engage with them in a way that shows genuine concern and support.
Fostering inclusive communication is critical for creating a culture of compassion. Employers can model compassion by creating space in meetings for employees to share personal victories and challenges. By prioritizing personal and not just professional check-ins, employers create opportunities to exhibit compassion.
Inclusive communication is especially important for remote work environments, where it is more challenging to observe signs of stress or other emotional struggles. Leaders should be proactive in asking about professional and personal struggles during video meetings and on workplace messaging apps. Regular surveys assessing employee well-being are another way to show compassion, opening the door for employees to share concerns and receive assistance.
Employee well-being programs can also contribute to workplace compassion. Programs that encourage flexible schedules, remote work, and healthy work/life balance demonstrate a compassionate view of employees’ personal needs. Mental health days, which allow for “no questions asked” paid time off, are a benefit that can effectively show employees you value their unique needs.
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