IT services outsourcing refers to the practice of hiring third-party vendors to manage selective IT operations and resources for client organizations. It helps companies focus on their core competencies by transferring non-core functions like helpdesk, desktop support, application development and maintenance to specialized outsourcing firms. The IT services outsourcing vendors have skilled workforce and latest technologies to deliver improved services at competitive costs. They monitor IT infrastructure 24/7 and ensure seamless operations through virtual support. This enables client organizations to scale their IT operations as per demands without overheads of additional staffing.
The Global IT Services Outsourcing Market is estimated to be valued at US$ 300 Billion in 2024 and is expected to exhibit a CAGR of 8.9% over the forecast period 2024-2031.
Key Takeaways
Key players operating in the IT Services Outsourcing market are IBM, Accenture, HCL Technologies, Infosys, and Wipro. IBM is a leading player with vast portfolio of IT outsourcing solutions across different industries.
Secondly, the growing demand for outsourcing non-core operations from IT Services Outsourcing Market Companies are outsourcing various IT functions like support services, infrastructure management and software development to reduce costs and focus on innovation.
Furthermore, market players are expanding globally by establishing new delivery centers. For instance, Wipro has expanded its presence in Latin America by opening delivery centers in Brazil, Mexico and Costa Rica. This allows them to provide multilingual support and cater to global clients seamlessly.
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